It's a point of differentiation
Strengthen your relationship with your customers
Real time Dashboard
Data is analyzed on the spot and graphically represented (trending, accumulated etc…). As per the authority level users can filter by time duration and compare between departments, branches, areas etc…
Real Time Response
Sending alert emails to the competent authority on the spot once you have an unsatisfied VIP customer.
Know your strength and weakness points
Understand the reasons of satisfaction and dissatisfaction of your customers.
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